Email Newsletter

Creating effective internal communication for a workforce of over 2,000 employees requires a strategic approach. For a large general contractor in the Southeast, I developed a monthly email newsletter that was sent via HubSpot to keep the team informed and engaged. The newsletter highlighted critical topics such as a transformational safety campaign, innovative frameworks for job site efficiency, and regional sales updates. As the newsletter writer, story finder, graphic designer, CRM manager, and publisher, I ensured each issue was not only informative but visually engaging and easy to navigate.

Project Scope

Transformational Safety Campaign: The newsletter served as a platform for the company’s safety initiatives, focusing on new safety protocols, success stories, and how employees could contribute to a safer workplace.

Employee Framework & Innovation: A key theme was innovation, where stories from the field demonstrated how employees were leveraging new frameworks and techniques to complete work more efficiently or cost-effectively. These stories celebrated the ingenuity and problem-solving skills of teams across the region.

Sales Performance & Business Updates: Each issue provided an overview of the Southeast region’s sales performance, highlighting major wins, upcoming opportunities, and key client relationships.

Creation of all graphics

EXAMPLE

Built relationships to find stories in region

Engaged employees in new ways

Objectives

Promote Safety Culture: Support the company’s transformational safety campaign by highlighting key initiatives and success stories that reinforce safe practices on job sites.

Drive Innovation: Share stories of innovation across job sites, showcasing how employees were working smarter to improve efficiency and reduce costs.

Update on Regional Sales: Provide insights and updates on sales performance in the Southeast region, keeping the workforce informed of business developments.

Boost Employee Engagement: Ensure that the newsletter was engaging and relevant, encouraging high open rates and interaction with the content.

Responsibilities

As the primary driver behind the newsletter’s creation and distribution, my responsibilities included:

  • Writing & Content Development: I wrote all the copy for the newsletter, ensuring the tone was engaging and aligned with the company’s messaging while also effectively communicating key updates.

  • Story Finding: Sourced stories from job sites that highlighted employee innovation, sales achievements, and safety milestones. I worked closely with teams across the region to gather the most impactful stories.

  • Graphic Design: Designed the layout of the newsletter using HubSpot’s email tools, ensuring each issue was visually appealing and easy to read on both desktop and mobile devices.

  • CRM Management: Managed the newsletter’s distribution list within HubSpot, ensuring that all 2,000+ employees received the newsletter each month. I also tracked engagement metrics to continuously optimize the content.

  • Publishing & Analytics: Once each issue was ready, I published the newsletter via HubSpot and monitored open rates, click-through rates, and other key metrics to measure success and make data-driven improvements.

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